---
title: How to Make a Payment
description: Customer Payment Portal. Pay, bill cycle.
---

[Skip to content](https://kb.convirza.com/make-a-payment#main-content)

English

Show submenu for translations

[More support](https://kb.convirza.com/kb-tickets/new?hsLang=en)

![Convirza](https://kb.convirza.com/hs-fs/hubfs/Asset%201@4x.png?width=149&height=39&name=Asset%201@4x.png)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- [More support](https://kb.convirza.com/kb-tickets/new)
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://kb.convirza.com/?hsLang=en)
2. [Getting Started](https://kb.convirza.com/getting-started?hsLang=en)

# How to Make a Payment

## Visit https://cai.convirza.com/payments to make a payment. For more information, see below.

Please follow the steps below to make a payment or add new credit card information to your account. 

To use this link, you must have completed a full billing cycle and received a copy of your invoice via email. You will find the invoice number in that email, which is required to proceed. Additionally, you can use this link to add a new payment method as needed for future payments.

**Existing customers:**

1. Visit [https://cai.convirza.com/payments](https://cai.convirza.com/payments).
2. Add the invoice number.
3. Select the payment mode.
4. Add the amount to be paid from the invoice.
5. Select 'Use Existing Payment Methods'
6. Select the credit card from the drop-down.
7. Click on Next.

 **New customers:**

 New customers should follow the steps from step 1 to step 4 mentioned above and then follow the steps mentioned below.

1. Select 'I accept the User Agreement.'
2. Enter the credit card information.
3. Click on Submit.
4. Once the information is saved, click on back and follow the same steps to make a payment.

See example screenshots below.

![](https://kb.convirza.com/hubfs/image-png-Dec-19-2022-09-42-12-6302-AM.png)

![](https://kb.convirza.com/hubfs/image-png-Dec-19-2022-09-42-44-4641-AM.png)

 

 

- [Getting Started](https://kb.convirza.com/getting-started?hsLang=en#main-content)

    - [Configuring Your Account](https://kb.convirza.com/getting-started?hsLang=en#configuring-your-account)
- [Application How To](https://kb.convirza.com/application-how-to?hsLang=en#main-content)

    - [Tips and Tricks](https://kb.convirza.com/application-how-to?hsLang=en#tips-and-tricks)
- [Integrations](https://kb.convirza.com/integrations?hsLang=en)
- [Convirza API](https://kb.convirza.com/convirza-api?hsLang=en)
- [Features & Settings](https://kb.convirza.com/features-settings?hsLang=en#main-content)

    - [Spam Calls & STIR/SHAKEN](https://kb.convirza.com/features-settings?hsLang=en#spam-calls-stir-shaken)
    - [DNI](https://kb.convirza.com/features-settings?hsLang=en#dni)
    - [White Label](https://kb.convirza.com/features-settings?hsLang=en#white-label)
    - [QR Codes](https://kb.convirza.com/features-settings?hsLang=en#qr-codes)
    - [Data Append](https://kb.convirza.com/features-settings?hsLang=en#data-append)
    - [Multi Language Support](https://kb.convirza.com/features-settings?hsLang=en#multi-language-support)
- [Telecom](https://kb.convirza.com/telecom?hsLang=en#main-content)

    - [SMS](https://kb.convirza.com/telecom?hsLang=en#sms)
    - [Number Porting](https://kb.convirza.com/telecom?hsLang=en#number-porting)

[![Convirza](https://kb.convirza.com/hs-fs/hubfs/Asset%201@4x.png?width=149&height=39&name=Asset%201@4x.png "Convirza")](http://convirza.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Convirza