1. Navigate to the specific Group you need the webhook set up.
2. Navigate to Settings , Customization and then Webhooks.
Set up the fields as follows -
Webhook Name - Tenstreet
Description - This is a Tenstreet Webhook Setup
Endpoint URL - https://api.tenstreet.com
Method - Post
Format - JSON
Post Call only options - Include Data Append
3. Set up the Static Parameters as follows - These fields are mandatory and will be common for all the Groups/Companies.
clientId: 151
Password: Ybuw42vax2*1rjB97R^lXjt
Service: ts_active_calls
customPayload: 10001
This Completes your Webhook Setup for a specific group.
4. Navigate to Groups and users under the same Company you set up the Webhooks for,
Set up the Call value (Tenstreet Id) as a Template. Make sure you hit the save button when you set up the call value at group level. This will make it very easy when you will navigate to the tracking numbers. The same call value will populate automatically at the tracking number level and you will have to hit save at tracking number level as well.
5. Navigate to Every Tracking Line of that specific group and hit save , Your call value (tenstreet Id ) will be saved.
6. Navigate to Call Actions under the same Group. For Instance KKW
Here you will set up the call actions so that the same actions populate at tracking number level as well.
Condition is -
If duration > 0
Trigger the Webhook Tenstreet
7. For Call Actions to be set up at Tracking Number level, You just need to hit the save button since they will already be set up at subgroup level. Make sure you hit that save button at the bottom on the tracking number level.
Steps for Quality Check-
Password: 'Ybuw42vax2*1rjB97R^lXjt',
Service: 'ts_active_calls' },
CompanyId: 47704,
CompanyName: 'LCL Bulk Elkhorn',
CompanyContactName: 'LCL Bulk Elkhorn',
CompanyContactEmail: '',
CallerData:
{ CallerIdName: ' ',
CallerIdPhone: '385-279-5543',
Municipality: 'Ogden',
Region: 'UT',
PostalCode: '84404' },
NumberDialed: '888-266-5970',
CallDateTime: '2021-10-13 21:22:19',
Duration: 45 }
BODY: <?xml version="1.0" encoding="UTF-8"?>
<TenstreetResponse>
<Status>ACCEPTED</Status>
<Description>Call Data Received. Transaction id #8340827</Description>
</TenstreetResponse>