Porting a Number into Convirza

To port a number into Convirza please follow the steps below (You must already have an account to port in a number):

To port a number into Convirza, follow the steps below. Note: You must already have a Convirza account to initiate the porting process.

Complete the Port Order Form
- Fill out the Port Order Form accurately.
Sign the Required Letter(s) of Authorization (LOA)
- For local area code numbers: Sign the Local LOA.
- For toll-free numbers: Sign the Toll-Free LOA.
- If porting both local and toll-free numbers, sign and submit both forms.
Obtain a Current Invoice from Your Existing Carrier
- Contact your current carrier (phone carrier or call tracking company) to request a current invoice for the number(s) being ported.
- The invoice must include:
  - Name and address of the account’s authorized contact.
  - Any applicable port-out PIN (Required for Local number if assigned).
Important: Your current carrier may assess port-out fees, which must be paid before releasing the number(s). If a port-out PIN is required, ensure you pay any applicable fees to receive the PIN.
Submit the Required Documentation to Convirza
- Email the following documents to telecom@convirza.com with the subject line:
  [Local or Toll-Free] Number Port [Your Account Name].
  - Completed Port Order Form.
  - Signed LOA(s).
  - Current carrier invoice.
  - Port-out PIN (Required for Local number if assigned).

Processing Time: Number porting can take several weeks but may complete sooner.
Do Not Cancel Existing Service: Maintain active service with your current provider until the number is live with Convirza. Cancelling prematurely may result in service interruptions.
Avoid Porting Main Office Numbers: We recommend not porting your primary office phone number to avoid potential disruptions.

For more details, refer to the Number Porting FAQs or contact Convirza Support for assistance.