---
title: What are Ultimate AI Actions?
description: Notifications enable you to set up post-call automations based on predefined criteria. Notifications use condition-based logic (if this, then that) to configure automated processes.
---

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# What are Ultimate AI Actions?

## Notifications enable you to set up post-call automations based on predefined criteria. Notifications use condition-based logic (if this, then that) to configure automated processes.

#### **Types of Notifications You Can Configure**

1. **Send Email Alert** 
     - Email alerts, also known as email notifications, send emails to an unlimited number of recipients.
     - If **White Label** is included in your subscription, you can customize the email alert.
     - For more information on White Label, refer to the **White Label Quick Start Guide**.
2. **Send SMS** 
     - SMS (Short Message Service), commonly known as text messages, allows you to send notifications to an unlimited number of recipients.
3. **Tag Calls** 
     - Tags can be added to call detail records, making them searchable and available in reports.
4. **Trigger Webhook** 
     - Webhooks send call data to a configured endpoint, enabling integration with third-party applications such as CRMs, LMSs, or other management systems.
     - For more details on Webhooks, review the **Webhooks Guide**.
5. **Flag for Call Back** 
     - This feature allows you to flag specific calls for follow-up. Flagged calls appear in the **Call Back Report** under **Reports \> Call Logs**.
6. **Send Call to Google Analytics** 
     - This integration allows you to send all call flows or selected call flows to Google Analytics.
     - When specific call flows are selected, you can use Notifications to determine which calls are sent to Google Analytics.

---

#### **Getting Started with Notifications**

For detailed instructions on how to set up Notifications, visit our [**Add Notifications Guide**](https://kb.convirza.com/group-settings?hsLang=en).

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